For Coaches Only: Business Information

Connecting with Community

from Allison Harter

Greetings from Mountain View, CA!

Welcome home!  Welcome to the wonderful community of Soul Coaches!!!

If you wish to simply send and receive e-mail with your individual Soul Coaching group and the international SoulCoaches yahoo groups, then you do NOT need to do anything.  This means it is not necessary to do anything further with a Yahoo Groups account or Yahoo ID or anything like that if you are happy with sending and receiving e-mail. 

I will add you to the international SoulCoaches yahoo group when Denise asks me to.  Until you are signed up with the international SoulCoaches yahoo group, you can ignore anything that mentions the international SoulCoaches yahoo group.  You can check it out once you are added to SoulCoaches.  I will send an e-mail to your individual Soul Coaching group, SC–XX when I have added your group to the international SoulCoaches yahoo group.  Thank you.

The amount of e-mails to the global SoulCoaches group varies.  You may wish to check out the section below -  IDEAS FOR HANDLING LOTS OF E-MAIL .  Have patience and tolerance and compassion and make friends with your delete button...  : )

Since not everyone may be best friends with their computer and the internet, I do a simple add of everyone to the yahoo groups so if you are happy with simply sending and receiving e-mail, you do not need to do anything else.  For those who are more computer and internet savvy there are some other potential options that you may wish to consider although they are not necessary.

In an effort to reduce the number e-mails, this one e-mail contains many, many different things.  They are all completely OPTIONAL, however, you may want to save them for future reference or not.  I am also including a Microsoft Word document at the end of this e-mail that contains this e-mail.   For some reason the formatting is off in the text that is copied into the e-mail, however, you can open the attached document in Microsoft Word for better formatting.

You will find a mixture of information below collected over the years arising from various scenarios.  I have included a lot of things in this very, very, very long e-mail.  I have divided it into sections with bolded headings.  You do not need to read them all, however, they are there for your reference.

The sections below are all *OPTIONAL* :

) SOUL COACHING WEBSITE LISTING

) ORDERING FROM HAY HOUSE

) SHARED SOUL COACHING BUSINESS INFORMATION

) GENERAL GROUP THOUGHTS AND TIDBITS

) IDEAS FOR HANDLING LOTS OF E-MAIL

) TROUBLESHOOTING THOUGHTS/IDEAS

) OPTIONAL YAHOO ID INSTRUCTIONS

) OPTIONAL CREATING A YAHOO GROUP, ROUGH STEP BY STEP INSTRUCTIONS

Just a little info...  I assist Denise in creating and setting up the Soul Coaching yahoo groups on a volunteer basis.  I have done it quite a few times and so it seems to just work.  I simply setup the groups for Denise by adding e-mail addresses associated with names and then add those same people to the international SoulCoaches group. If someone changes an e-mail address, then I can change their e-mail address with the group(s). I can also remove them from a group if they so desire.

If you would like your e-mail address changed, added, or removed from the global SoulCoaches or the individual SC-XX yahoo groups, please let me know. If you would like your e-mail delivery on one or both groups set to daily digest, let me know.  If you have any questions or concerns beyond e-mail changes, I will try to assist as time permits. I take care of the Soul Coaching yahoo groups on a volunteer basis. I do not usually read your individual group e-mails unless some issue arises that requires me to do so.  You may contact me directly at aharter@learningsummit.com.

I have included some no guarantee information about Yahoo IDs and other things to give people some idea if they choose to pursue things, however, sharing the information is what I choose to offer as a volunteer as there are over 300 people in the global SoulCoaches group.

Getting in over my head the first time...  I helped the first group that I was in as someone familiar with yahoo groups posted pictures and was rather insistent that people use a yahoo id and login to the group. Some people were not best friends with their computers or the internet and so it took a long, long time to get everyone to be able to have access to the group site and I spent a fair amount of time on the phone with several people. That was the Soul Coaching group that I attended so it was my good friends and my first time dealing with yahoo groups and everything associated with it. I learned from that experience that it can be very tricky for some people for a variety of reasons and that I don't have the bandwidth in general as a volunteer to be able to help each and every person get a Yahoo ID and get everything associated with it working.

Take whatever resonates with you and let go of the rest.

Once you return home you do the 28-day program together beginning on the start date agreed upon in class.  The material you use is the 28-day program part from the Soul Coaching class binder and/or the material on the CD and/or Denise’s book.

Enjoy your 28-day program! 

Lots of Love and Blessings,

Allison Harter

SC 1, 17, 28

Mountain View, CA, USA

aharter@learningsummit.com

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*OPTIONAL*

SOUL COACHING WEBSITE LISTING

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LuAnn Cibik handles the listings on the Soul Coaching website. Thank you LuAnn!

Contact her via e-mail: luann@inner-harmony.org

It is LuAnn's gift to all Soul Coaching grads to place their name FOR FREE on the Certified Soul Coach list on the Soul Coaching website with your name, location and contact information listed (phone number, website address, or e-mail). To be included, she needs your permission to do this.

E-mail her at luann@inner-harmony.org with a statement like ‘I give you permission to list my information on the www.soul-coaching.com  site’, and include your name and contact information listed (phone number, website address, or e-mail) so that people can contact you directly. (She generally updates the site about once per month or so depending on her schedule.) 

Be aware that the Soul Coaching website is a public site and sometimes you may receive some junk e-mails from someone who was searching the internet for people to market to and then from the Soul Coaching website may use the e-mail addresses to send advertisement e-mails.  One way to avoid this is to simply list your website or phone number.  However, this means one more step for potential customers who may wish to e-mail you.  It is up to you.

If you wish to be listed in the Featured Coach section of the www.soul-coaching.com  website, please contact LuAnn at luann@inner-harmony.org .  These are the listings with the pictures and the Bios… clients really want to know a bit more about you before they trust you with their soul!  It’s easy and affordable to be listed.  As of May 2008 it is $120 for a two year listing and $90 for 1 year, however, check with LuAnn for current pricing.  You could create your 150-200 word bio, and then e-mail that, all your contact info, and your picture (or company logo) to LuAnn.

You don’t need to be a featured coach to list your upcoming groups… its a free calendar system that you can access

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*OPTIONAL*

ORDERING FROM HAY HOUSE

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To order from Hay House:

1) You may fax your certificates to Hay House at 1-800-650-5115 or 1-888-510-0510. 

2) Then wait two or three days before you call them at 1-760-431-7695 or 1-800-654-5126 to place your order.  It takes a few days for them to get you in their computer. 

Remember that you can't order online and the discount doesn't apply to sale items.  The folks in customer service are really nice.  Currently Hay House in the US is offering certified Soul Coaches a 45% discount.  As with other things in life, this may or may not change at some point in time.   Hours from the Hay House website Mon-Fri, 7:00 am- 5:30pm PST/PDT Note: Every country has it’s own fluctuating discount so people need to contact the Hay House company in their country directly.

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*OPTIONAL*

SHARED SOUL COACHING BUSINESS INFORMATION

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There is a page on the www.Soul-Coaching.com  website for Soul Coaches to use that summarizes much of the original shared business information by coaches. This page is

www.soul-coaching.com/SCOnly.htm . You can access it through this link or by clicking on the SC logo in the top left of the www.Soul-Coaching.com  webpage. There is an index for the information available.

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*OPTIONAL*

GENERAL GROUP THOUGHTS AND TIDBITS

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Keep in mind I simply help Denise out with setting up the yahoo groups, adding and changing people's e-mail addresses when appropriate, and sometimes help out with some other things when time allows...

On occasion there are little blips in the group, however, in general the groups run themselves. Denise has offered suggestions from time to time and so have others in our group.

This and the other Soul Coaching yahoo groups are setup as private as I know how to make them. They are not even listed publicly on yahoo groups.  As far as I can recall, in the five or so years I have been involved with the Soul Coaching yahoo groups, we have never had true spam, where someone who is not a member of our group sends us something that is completely inappropriate. People who are part of our group cannot even send e-mail to the group from an e-mail address that is not part of the group unless it is added to the group by myself or another backup moderator.

Be understanding and forgiving with others and yourself regarding our SC e-group.  Sometimes people may post things that don’t work for you.

So... for me I simply accept that in general things happen for a reason. I love being part of such a wonderful community of magnificent individuals. Since we are all individuals that means we are different and unique. The old saying I think is ‘different strokes for different folks.’ For me I do remind myself from time to time that everyone is different. So what works for me doesn't necessarily work for the next person...

I am good friends with my delete button. Who am I to decide what is or is not appropriate??? so I don't decide what is or isn't appropriate. I either read it or delete it. If it isn't something good for me, that's ok. It could be exactly what someone else needs to hear. It could be life transforming for someone... I don't know...??? and so it goes...

Also it is a little tricky... I don't necessarily need to hear that a particular person or every person who is sending prayers or energy to someone, however, it sure is nice to know that we have such a wonderful community of kind and loving individuals who are willing to be there for others. I know that often many of us do send out prayers or energy to people as requested and don't send e-mails, however, it is nice to actually hear/read that people are doing it and so lovingly and that warms and opens my heart even more and gives me a nice warm fuzzy feeling of being surrounded by love. Everyone is different so this is just how it works for me today in this moment...

Here are some general guidelines.

1) One-Liners:  If you have a simple one liner, like “Thanks” or “me too” or “good job” etc., please send it to the person directly.  Otherwise everyone’s e-mail boxes get very full.

2) Subject Line:  Put in a subject that describes what the e-mail is about.

3) Graciousness: The e-mails are often hard to gauge for emotional intent so please use kindness, compassion, support, and joy when communicating in the e-group.

4) Signing off

Identification... Who are You? and Where do You Live?: If you are willing, I'd love to see your full name, class number and area of the world, as well as your e-mail address (either at the beginning or end of each e-mail). I know it takes a second or so longer to paste this information in, but I love it when someone does this. For me personally, I feel more connected to the sender when I know their name and can place them in the world. And we ARE all over the world.

  A) Name: Please put your full name.

  B) Class Number

  C) Area of the World: City & State/Country

  D) Your e-mail address

(Name) Susan White

(Class Number) SC 42

(Area of the World - City & State/Country)  Centerville, California,

                                                                       United States

(E-mail Address) coachsusanwhite@mac.com

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*OPTIONAL*

OPTIONAL IDEAS FOR HANDLING LOTS OF E-MAIL

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I am including some optional ideas for handling e-mails. On occasion there may be a lot of e-mails arriving in your e-mail program. Sometimes it seems overwhelming. You may already be aware of some options, but just in case you aren't I have listed some below. This applies to any yahoo group, SoulCoaches and/or your individual SoulCoachingXXXX or SCXX groups.

1) Daily Digest

You could have a daily digest from the group, which I believe would mean that you get one e-mail a day from the group containing all the individual e-mails from that day. Some people like and prefer this. This is relatively simple. I could set it up for you if this is what you want, just send me an e-mail at aharter@learningsummit.com .

2) No E-mail option, use Yahoo ID on group website

Another option is to get a yahoo id and then read the e-mails/posts on the group website. I could change your membership to no e-mail, just send me an e-mail at aharter@learningsummit.com .

If you would like to get a yahoo id, I have included some old step by step guidelines/instructions that some

people find helpful in the process, just let me know. This is a bit more involved. You would need to go through the process as it requires some information and verification via e-mail.

3) E-mail organization

a) Some e-mail programs have the capability of allowing you to create a separate SoulCoaches folder in the e-mail program and then setting up a filter such that all e-mails containing  SoulCoaches@yahoogroups.com in the To: field go to the newly setup SoulCoaches folder.

b) If your e-mail program has the capability, you may create a separate folder for e-mail to be read later. Move any e-mails you want to read later to that folder.

4) Get a separate free yahoo e-mail address just for Soul Coaching e-mails or just for the global SoulCoaches yahoo group.

5) Use the Delete function

Personally, I use option and option 3a and 5.

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*OPTIONAL*

TROUBLESHOOTING THOUGHTS/IDEAS

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All of the info below is completely *Optional* if you are getting your messages via e-mail and are not having any difficulties. 

E-mails undeliverable because of full e-mail boxes or other reasons:

If yahoo tries to send e-mail to your e-mail address and it gets bounced back because your mailbox is full or because of some other problem, then yahoo groups stops sending e-mail to that address until a while later. A while later it sends you an e-mail asking you to reactivate your membership. You can then do as the e-mail says and it should reactivate your membership.

If you ever suspect you are missing e-mail messages from a group, you can always check out the messages on the yahoo group site, however, you will need a Yahoo ID.

If you notice you are missing messages, you can ask the moderator to send a reactivation request. The yahoo groups does send out a reactivation request after a while.

Viewing messages you missed:

To view messages that you may have missed you can login to yahoo groups with your Yahoo ID and go to the group and read messages on the group site.

Having Yahoo Find your groups associated with your Yahoo ID.  Note: this is if you already have a Yahoo ID or want a Yahoo ID and you login and you do not see your groups listed in My Groups:

) Log into yahoo groups, www.groups.yahoo.com , with your Yahoo ID

) Click on Manage next to My Groups.

) At the very bottom in small print you will see "Don't see all your groups?".  Click on it.

) Then it will bring up Find My Groups with your e-mail address. Click on Continue and it will search for groups with that e-mail address and then report to you.

If anyone needs OPTIONAL rough, step by step instructions for getting a Yahoo ID, I am including those in this e-mail as well.

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*OPTIONAL*

YAHOO ID INSTRUCTIONS

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If you are sending and receiving messages with the yahoo groups using your

e-mail account and are happy with that, then you do NOT need a yahoo id. It

is *OPTIONAL*.

If you wish to setup your own yahoo group, then you will need a Yahoo ID.

If someone in the group uploads things like files or photos to the yahoo group site, then you will need a Yahoo ID if you wish to check it out.

I am including *OPTIONAL* yahoo id instructions that you will find below. No guarantees of any sort, just some possible assistance.  If you wish to get a Yahoo ID, you may wish to follow the instructions below carefully, one step at a time.  If you are super comfortable with your computer and the internet, you may be fine on your own.  A Yahoo ID is optional.  There is no official support for this. These instructions may be helpful and do not offer any guarantee of any sort.

I also have rough step by step instructions for creating a Yahoo Group that are included

below these instructions as well. No guarantees of any sort, just some possible assistance.

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OPTIONAL YAHOO ID (BEGIN)

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1)Go to www.groups.yahoo.com in your web browser.

If that doesn't work, type in http://groups.yahoo.com

2)On the top right side you will see New User? Sign Up

Click on the Sign Up to register.

(Once you register, you would click on Sign In )

3)You will then see a form you need to fill out to create a user id and

password.

If already have an e-mail address you wish to use for yahoo groups, enter the e-mail address you want used for the yahoo groups in Alternate E-mail.

Please be sure to read the documents before signing up.

Sign up.

4) Print out your Account Details.

You may also wish to write down this information in a location where you keep account ids and passwords so you can access it easily in the future.

Optionally, you may also wish to copy and paste them into a word document on your computer and name it YourName_Yahoogroup so it is easy to recognize.

5) At this point you have probably received an e-mail in your alternate e-mail address that you provided.  Open your e-mail program that you use for that e-mail address. Open the e-mail from yahoo and do what it says, like Click on Verify your_alternate_e-mail_address .

A new window should pop up and say Thanks Your_Name!  Your e-mail address is now verified.

It will have Ready to move on? Ignore this for now and just leave the window open.

If you are not already signed in with your Yahoo ID and password, it may ask you to do this.

6) Back in the other window under Marketing Preferences, Click on Edit Marketing Preferences.  There is a Clear All just below the boxes that you could select if you wish to uncheck all the boxes.  Continue with step below

7) Continue to E-mail and on the far right click on update my e-mail addresses.

Click on the circle next to the e-mail address (the Alternate E-mail you specified above) that you want to use for yahoo groups.

Click on Save.

[If you have already received an e-mail in your alternative e-mail address and verified it, please do so as in step 5 above.  You may need to use your back button to the Marketing Preferences to then get to E-mail and then update my e-mail address.]

This will take you back to Marketing Preferences.

8) Check that the boxes under Marketing Preferences are either unchecked or checked as you wish.

9) Click on Save Changes.

10) It says it takes 10 days for the changes to take effect.  I am not sure, however, it may mean you get the e-mails for 10 days until the changes take effect.

11) Click on Cancel at the bottom of the page.

12) You will now be at

http://www.yahoo.com/

There will be Welcome message in your Mail from yahoo.

13) On the left hand side, click on Groups.

You could now click on your group name and go there.

Once in your group, you could click on Messages on the left hand side and see the e-mails that were sent to the group.  These would be what you have received at the e-mail address that is already signed up with the group.

14) If you don’t see any groups listed under My Groups,

Click on Click here .

[Click here if you receive Yahoo! Groups e-mail but don't see your groups listed here]

15) You will now see Find My Groups

Check the e-mail addresses listed.

You should see the e-mail address you specified as Alternate E-mail.

Make sure you see the e-mail address that has been added to the Soul Coaching groups.

[If you don’t see it, you can click on add a different e-mail address or verify an existing one.]

Click on Continue.

The idea is that it will find memberships associated with your e-mail addresses.

[If you already have another Yahoo ID for different yahoo groups, it may tell you that it found other groups with a different Yahoo ID.  One can have just one Yahoo ID or multiple Yahoo IDs.  This is up to you.  I think most people have one to keep it simple.  However, if someone is a member of lots and lots of groups, perhaps they have more than one.]

16) If you decide to use a yahoo e-mail address or a different e-mail address for one or more Soul Coaching related yahoo groups, please e-mail Allison and let her know at aharter@learningsummit.com with the following.

Your name

Your SC number and/or date you attended the Soul Coaching seminar with Denise

Your old e-mail address

Your new e-mail address

This way Allison can change your e-mail address appropriately.

17) You can close the window you used to verify your e-mail address.

18) You can do whatever you wish in the yahoo group or click on Sign Out.

A Yahoo ID is optional.  There is no official support for this. These instructions may be helpful and do not offer any guarantee of any sort.

YAHOO ID INSTRUCTIONS (END)

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*OPTIONAL*

CREATING A YAHOO GROUP, ROUGH STEP BY STEP INSTRUCTIONS

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I am including my OPTIONAL rough step by step instructions for creating

a Yahoo Group. No guarantees of any sort, just some possible assistance.

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CREATING A YAHOO GROUP, ROUGH STEP BY STEP INSTRUCTIONS (BEGIN)

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No guarantees of any sort, just some possible assistance.

) Go to www.groups.yahoo.com (http://groups.yahoo.com/)

) Sign In with your Yahoo! id and password (or create a yahoo id and

password by clicking on New User? Sign Up)

) Click on Start Your Group

) Step 1 of 3: Select a Yahoo! Groups Category

) Select a Category, Under Browse Group Categories, perhaps Health &

Wellness or whatever you would like

) Select Group Category, Under Browse Group Categories, perhaps Professional

or whatever you would like

) If you are happy with the group category, Under Browse Group Categories,

then Click on Place my group here.

) Step 2 of 3: Describe Your Group

) Under Group Name, enter the name of your group, XXXGroupName,

(XXXGroupName is whatever you call your group)

) Under Enter Your Group E-mail Address, XXXGroupName, in the space

before (@yahoogroups.com), (I keep it the same as the name to keep it simple)

) Under Describe Your Group enter a description of your group that will

appear on your Group page.

) Click on Continue

) Under E-mail Address, Your e-mail address should show up

) Under Yahoo! Profile you will see your yahoo id under member. You may or

may not see other information. It is not necessary to have a profile.

) Under Word Verification you will see a larger box with text. Type in the

same text in the space next to that box.

) Click on Continue

) Click on Customize your group - This is to make the group private so

people need your approval to join and random people cannot access your

group. You may choose other options if you wish.

) Click on Get Started at the bottom of the page

) Step 1 of 3. Customize XXXGroupName

) Do you want the group to be listed in the Yahoo! Groups directory?

X No, make the group unlisted

) How can people join your group?

X People can join only with my approval.

) Who can post messages to your group?

X Only group members. (Private discussion group) Default

) Click on Next at the bottom of the page

) Step 2 of 3. Customize XXXGroupName

) Do you want to approve messages before they are delivered?

X No, messages are delivered immediately. Default

) Message replies should go to:

X All group members. Learn More Default

) Do you want to use group's web features, such as photos, files, calendar

and polls?

X Yes, I want to use the group's web features. Default

) Click on Next at the bottom of the page

) Step 3 of 3. Customize XXXGroupName

) Who should the message archives be available to? Learn More

X All members can view archives.

) Who should be able to access the following web features?

Files and photos: Members

Links: Limited

Database: Limited

Polls: Limited

Member listing: Members - you may or may not want to change this to Limited

or Moderators only for

a group you run

Calendar: Members - you may or may not want to change this to Limited or

Moderators only for

a group you run

Promote: Moderators only

(This is what I have chosen so far. Remember I am learning as I go.)

) Click on Finish at the bottom of the page

) To actually add people to your group do the following.

) To get to the place to Add Members, Click on Invite People at the bottom

of the page

) Click on Add Members at the bottom of the page

(Only use the Add Members feature for people who you are sure you want to

join the group.)

("Add" ing people makes it so that non computer people can access the group

via e-mail without having to get a yahoo id and go through all the hoops.)

(Yahoo limits the add to 10 people per day per Yahoo ID.)

) To e-mail the group, put the e-mail group address in the To: field of the

e-mail.

XXXGroupName@yahoogroups.com

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If something happens and you accidentally skip Customize Your Group or you

wish to change something, you can go back and change the settings.  Below

are some ideas/suggestions.

)Click on Management

)Click on Description and Appearance

)Click on Edit Next to Description

)Click on Not Listed in Yahoo! Groups Directory if you want it private and not visible to others

)Click on Save Changes

) Click on Management

) Click on Membership

) Click on Edit next to Membership Type and Welcome Message(Edit)

) Click on Restricted or Closed, if you select Closed, you cannot change it.

) Keep or Modify the Welcome Message

) Click on Save Changes

) Click on Back to Management

) Click on Management

) Click on Messages

) Click on Edit next to Posting and Archives(Edit)

Who can post: Members

Reply-to: All members

Moderation: Unmoderated

Attachments: Include in e-mails (exclude from site)

Spam Filtering: Off

(Off seems to work well if you have set up your group as restricted and only members can post messages.  If Spam filtering is On, some messages from group members get hung up in the spam filter.)

Archive Options: Members

) Click on Save Changes

) Click on Back to Management

) Click on Edit next to Web Tools

Files: Members

Photos: Members

Links: Limited

Database: Limited

Polls: Limited

Members: Members

Calendar: Members

Promote: Moderators only

) Click on Save Changes

) Click on Back to Management

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Depending on how you set up your group, you may wish to turn off the Spam filtering.

Off seems to work well if you have set up your group as restricted and only members can post messages.  If Spam filtering is On, some messages from group members get hung up in the spam filter.

) Click on Management

) Click on Messages

) Click on Edit next to Posting and Archives(Edit)

) Under Spam Filtering, Click on the Circle next to Off if you want it set to off.

) Click on Save Changes

) Click on Back to Management

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***END Creating a Yahoo Group***

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REALLY END OF E-MAIL

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